BSOE Support at UC Santa Cruz Silicon Valley Campus (SVC)

UC Santa Cruz Silicon Valley Campus (SVC)

3175 Bowers Avenue
Santa Clara, California
On the South-West corner of Scott Blvd and Bowers Ave.

opened in April 2016.   Co-location of UCSC Extension and UCSC Silicon Valley Academic Operations.

Map to UCSC Silicon Valley Campus located at 3175 Bowers Ave at the South-East Corner of Bowers Ave and Scott Blvd.

 3175BowersAvenueBuilding


All operational needs and requirements are met by the Silicon Valley Campus (SVC) Office. 
For support at the new Bowers Ave location, please email:   bowers-ops@rt.ucsc.edu

Web Links
UC Santa Cruz Silicon Valley
UCSC Extension

Please follow processes as they are described below and avoid contacting personnel directly unless it is absolutely required.  The processes are arranged to streamline requests and responses as best as possible.  Please refer back to this page in case processes and procedures change.  

 

Requests for Assistance - Process to Follow
Lab, Office and Building Access and After Hours Access
To Schedule Intermittent use of Classroom or Conference Room
To Schedule Distance Learning  (2 Quarters Planning Required)
Emergency Requests  (how to do & what is acceptable & not acceptable)
Office & Lab Space Requests (Reviewed Annually)
Computing Support at SVC

General Information
UC Santa Cruz Silicon Valley Campus (SVC) Introduction
BSOE Space Assignments
UNEX and BSOE Contacts (please follow request processes above)
Info regarding recent relocation of UCSC Silicon Valley

 

Introduction

BSOE has limited academic operations located on the 2nd and 3rd Floors of 3175 Bowers Avenue in Santa Clara, also know as UC Santa Cruz Silicon Valley Campus (SCV), co-located with UCSC Extension.   BSOE space support at Silicon Valley Campus is provided by Silicon Valley Initatives Office.  Directions to UCSC Silicon Valley.   Assistance for faculty, students and staff at SVC need to be done remotely and staff will be scheduled for visits as needed.

Operations at SVC are currently limited to the following:

  • Professional Masters in Computer Game Design Program

  • Distance Education Site for some BSOE Graduate Level Courses
    All distance education classes must be approved by Dept Manager and Dept Chair and scheduled two quarters in advance.

  • Shared satellite and hotel offices for BSOE faculty who have made prior arrangements with Silicon Valley Center (SVC) Office.
  • BSOE Coporate Development Staff Offices.
  • Shared office for BSOE Administration and BSOE/ITS LITS Support.

 

BSOE Spaces Assignments

BSOE space assignments (dated 2/2/16) as provided for by the Silicon Valley Initatives office are listed below.

Bowers SVC Floorplan - Floorplans of 2nd (ground floor) and 3rd floor.
Bowers SVC Space Assignments - Space tables listing  

BSOE Graduate Student Team/Study Spaces
        Computer Engineering - Room 2324  (2nd/Ground floor)     
        Electrical Engineering - Room 2315  (2nd/Ground Floor)
        Games & Playable Media - Rooms, 3205, 3212, 3214, 3215, 3216, 3218, 3219
        Technology Management - Room 2260 (2nd/Ground Floor)      



Key & Door Access

Door Access cards and keys to BSOE assigned spaces are provided via Silicon Valley Campus Operations Office (Bowers-Ops).

Request Access and Keys
please visit web page request system:    https://keys.adc.ucsc.edu
a.  Login with your CruzID Blue username and password.
b.  On the menu on left, select "Request and Key Holder Pages"
c.  If requesting access for yourself, select "Request" tab.  If you are requesting access for someone else, select "Request on behalf" tab.
d.  Complete the access request form.
e.  For the Key1, Key2, Key3 box area; start typing "Bowers"  (without the " symbols)  - this should bring up a listing of room locations to select from.  Some frequently requested access rooms are listed below with the description in keys.adc.ucsc.edu system.  
f.   Once form is complete, click on "Submit" button.

Once a request is entered into the system, the appropriate approvers are emailed to login and approve request.  The person getting the access will also get an email with instructions on how to agree to terms and conditions of access.  Please follow the instructions on those emails from the keys.acd.ucsc.edu system.  Once approvals and access requester have been completed, lock system administrator will issue the access and an email notification will be sent to the person with new access from the keys system.

Frequently Asked Access Points Description in keys.adc.ucsc.edu
SVC Bowers Front Door Entry
(after hours access to building)
3175 Bowers Santa Clara,,Building Main Entrance,1959
Computer Engineering Graduate Student Office
Room 2324
3175 Bowers Santa Clara,large office,2324,1872
Electrical Engineering Graduate Student Office
Room 2315
3175 Bowers Santa Clara,,Grad Team Spaces (2260  2315  All in one or individual?),1964
Games & Playable Media Game Lab
Room 3205
3175 Bowers Santa Clara,,Gaming Lab 3205,1969
Games & Playable Media Grad Student Teams
Room 3212, 3214, 3215, 3216, 3218, 3219
3175 Bowers Santa Clara,team space,3212 3214 3216 3218 3219,1936
Technology Management Graduate Student Office
Room 2260
3175 Bowers Santa Clara,,Grad Team Spaces (2260  2315  All in one or individual?),1964



C-Cure Electronic (Proximity) Reader Instructions
Access to Bowers is via the UCSC C-Cure Electronic Lock System.   The lock system uses the Proximty HID card *Plus* a 5 digit PIN code.   You must use both the card and PIN code to enter.   When using your badge, hold the card directly in front of the key pad on the reader.  The reader will beep, indicating it has read your card.  Move the card away from the reader and slowly entery your PIN number.  If you enter the PIN number too fast, it will not unlock the door.

If you have problem with keys or door access, please send an email to SVC Bowers Operations Office request tracker ticket queue.  BSOE facilities does not operate nor manage the door access system at SVC.

To:
  bowers-ops@rt.ucsc.edu
Subject Line:  list briefly the issue   
Body of message:  List your issue with rooms numbers and persons that are having a problem.  Please include the UCSC email address for persons that have a problem with access.   All keys and access are tracked based upon their UCSC email address.

Please note that access to most BSOE graduate labs and after hours access to the building will require a UCSC photo ID & Promixty HID card for C-Cure System.  ID card will require a current photo to be taken and may require a UCSC employee or student Identification Number.


UCSC Extension and BSOE Contacts

UC Santa Cruz Silicon Valley Campus Bowers Support  bowers-ops@rt.ucsc.edu
Access Keys & Codes at 3175 Bowers  https://keys.adc.ucsc.edu
   
UCSC Extension Front Desk (408) 861-3700

UCSC Extension Distance Ed Tech Support:

(408) 204-5739
extensionhelp-group@ucsc.edu
BSOE Instructional Support
(schedule courses and distance ed)
instruct@rt.soe.ucsc.edu
contact person:
Leah Kahn
Curriculum and Instructional Support Services Analyst Supervisor

831-459-1396
Engineering 2, Room 298B
Monday - Friday, 8:30AM -5:00PM
Professional Masters in Computer Game Design Program

 Michael John
 Office SVC Bowers Room (TBD)
 mbjohn@ucsc.edu

MS in Game Design Assistant

Colin Daniel Wheelock
Program Assistant

408-919-8980
2505 Augustine Drive
Suite 318
San Jose, CA

TM Dept Manager, Program Information Kathryn Baldwin
Department Manager, Technology Management

831-459-5752
Engineering 2, Room 298G
Electrical Engineering Dept Mgr; Program Information: Danielle D. Ditmars
Senior Department Manager, Electrical Engineering
Senior Department Manager, Computer Engineering
Senior Department Manager, Technology Management
Senior Department Manager, Computational Media

831-459-1577
Engineering 2, Room 298C
OR/ITS Computing Director

help@ucsc.edu
Terry Figel

408-919-8930

SVC Bowers Room (3307)

   
BSOE Dean's Office Maureen McLean
Assistant Dean

831-459-1564 (office)
Baskin Engineering, Room 347
SVC Assoc Director Silicon Valley Center Tedd Siegel
tssiegel@ucsc.edu
SVC - Bowers Operations Staff Michele Chamberlin,  Executive Asst to Assoc & Asst Vice Chancellors, Office of Research
(831) 459-4229   UC Santa Cruz Kerr Hall Rm 277
(408) 919-8952   UCSC Silicon Valley Campus
michambe@ucsc.edu
SVC - Bowers Facilities Manager Steve Secoch
ssekoch@ucsc.edu
UCSC Extension Operations Debbie Medeiros
(408) 861-3705
medeiros@ucsc.edu
UCSC Extension Facilities Manager

Kevin McGowan
(408) 861-3748
kmcgowan@ucsc.edu

UCSC Extension IT Manager Dave Klein
(408) 861-3752
klein@ucsc.edu
   

 


 

Computing Support at SVC Santa Clara:

Please refere to the BSOE/ITS web page detailing how to get computing support at SVC.

 


 

Intermittent Schedule of Classroom or Conference Room

Request a one time or intermittent schedule of a classroom or conference room.   Requests need to be made at least 5 business days in advance to allow for approvals and scheduling demands at SVC & UCSC Extension.   Keep in mind highest class use of all rooms is in the evening (5-10pm) and Saturday hours with the lightest use during weekday mornings.

Requests cannot be for a regularly scheduled course or distance education requirements.  Regularly scheduled courses and distance eduation classes at SVC must be scheduled via the Department Manager two quarters in advance and be adopted into the Dept's Curriculum and Leave Plan (CLP).

Process: 
1.  Complete webform request.  Note that food/drink, reconfigurations and extensive support will require a FOAPAL for recharge and funding approval.
2.  Request is emailed to the Dept Manager for approval and forwarding to UCSC Extension Operations staff.
3.  Dept Manager emails approved request to UCSC Extension Operations Staff for determination of location and scheduling. 
4.  UCSC Extension Operations staff will get back to you with location and confirmation.  If you do not have this confirmation, you do not have a room reservation.  Please followup with your Department Manager if a room reservation has not been recieved.

 


 

Distance Learning and SVC Class Scheduling
Courses scheduled to be taught at SVC/UCSC Extension or by distance education to/from Silicon Valley must be scheduled via the Department Curriculum and Leave Plan (CLP) process.   Requests must be made two quarters in advance to your Department Manager and Department Chair.   Requests to add courses and sections at SVC without advance notice will be declined.    Once a course is on the CLP and shown as being taught or broadcast to SVC, you should contact BSOE Instructional Support to schedule days and times for sections located at UCSC main campus and UCSC Silicon Valley.
BSOE Instructional Support:  instruct@rt.soe.ucsc.edu

 


 

Emergency and Last minute Requests

Please note that BSOE operations at SVC are unstaffed.  Therefore it is incumbent upon all to be prepared and to arrive early for instruction and appointments.   Traffic in the Santa Clara Valley can extend travel times significantly, so it is advised that instructors, teaching assistants and students plan ahead, consider traffic during rush hour times and arrive early for courses.  

Support Issue What to do
Cancel Class or Notify Students of Instructor Delay Call UCSC Extension Front Desk (408) 861-3700
Ask front desk personnel to post a notification at the classroom.
Distance Ed or Video Conf Equipment not working Contact the UCSC Extension On Site Technical staff (408) 204-5739

If you have not scheduled use of the VTC or distance education equipment, please do not use it.
Do not troubleshoot or disassemble VTC or Distance Ed Equipment.  Intentional misuse of VTC and Distance Eduation equipment that results in recalibration and/or damage may require individual or departmental reimbursement to UCSC Extension and/or UC Regents.
Schedule rooms for study or secondary sections Last minute room scheduling is not allowed.  Room scheduling must be approved by Dept Mgr in advance.  Please use the web form listed earlier.
Copying Last minute copying by UNEX staff is not available.

 


 


Office/Lab Space Assignments

All BSOE space at SVC is loaned from <chrome_find class="find_in_page">SVC operations and are reviewed annually for need and use by <chrome_find class="find_in_page">SVC.   Requests must be made via Dept Chair, who should forward to BSOE Asst Dean's Office.   Space requests from Chairs must be made to no later than April 1st for implementation in the Fall.

 


 

Info regarding relocation of UCSC Silicon Valley

UCSC in Silicon Valley relocated to 90,000 square foot academic building at 3175 Bowers Avenue over the weekend of April 15-18, 2016.   Here is a UCSC Newscenter article the discusses the move and potential at the new site.

 

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